Platform Rules Member Agreement Philippines

9165 Terms and Conditions – Rules for Using the Platform

Last updated: 2025. Please read these terms carefully before creating an account or using any feature on 9165.

General Terms of Use

1. Eligibility and Account Registration

You must be at least 21 years of age and a resident of the Philippines to register and use 9165. By creating an account, you confirm that all information you provide is accurate, current, and complete. Each person is permitted to hold only one account on the platform — duplicate accounts may be suspended without notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify the 9165 support team immediately. 9165 reserves the right to verify your identity at any point and may request supporting documents to complete verification. Failure to complete verification when requested may result in account suspension or restricted access to withdrawals.

2. Deposits, Withdrawals, and Payments

All transactions on 9165 are processed in Philippine pesos (PHP). Deposits are accepted through the payment channels listed on the Payment page, and processing times vary by method. You may only deposit funds from payment accounts registered in your own name — third-party deposits are not permitted and may result in account suspension. Withdrawal requests are subject to identity verification and must meet any applicable minimum withdrawal thresholds as displayed in your account settings. 9165 does not charge fees for standard deposits, but your payment provider may apply its own charges. Any attempt to abuse the payment system, including chargebacks or fraudulent transactions, will result in immediate account suspension and potential legal action. The platform reserves the right to delay or decline a withdrawal if there is reasonable cause to investigate the account.

3. Bonuses, Promotions, and Rewards

All bonuses and promotional offers available on 9165 are subject to specific terms that are communicated at the time of the offer. Eligibility for promotions may depend on your account tier, activity level, or other criteria as defined in the relevant offer details. Rewards points earned through the 9165 Rewards programme are non-transferable and hold no monetary value outside the platform. 9165 reserves the right to modify, suspend, or cancel any promotion at any time, with or without prior notice. Abuse of promotions — including the use of multiple accounts to claim the same bonus — will result in forfeiture of the bonus and may lead to account suspension. High Roller benefits and tier-specific perks are governed by additional terms outlined on the High Roller page. Players are encouraged to review the terms of each individual promotion before participating.

4. Prohibited Conduct

You agree not to use 9165 for any unlawful purpose or in any manner that could harm the platform, its staff, or other members. Prohibited activities include but are not limited to: creating multiple accounts, using automated bots or scripts to interact with the platform, attempting to manipulate game outcomes or odds, and engaging in any form of collusion with other players. You must not use the platform to launder money or conduct any transaction that violates Philippine law or applicable international regulations. Any use of false identity documents, fraudulent payment methods, or misrepresentation of personal information is strictly prohibited and will be reported to the relevant authorities. 9165 employs automated and manual monitoring systems to detect suspicious activity, and accounts flagged for investigation may be suspended pending review. Players found in violation of these conduct rules forfeit any pending balances, bonuses, or rewards associated with the affected account.

5. Privacy and Data Use

9165 collects and processes your personal information in accordance with our Privacy Policy, which forms part of this agreement and should be read alongside these Terms and Conditions. By registering an account, you consent to the collection, storage, and use of your data for purposes including account management, transaction processing, identity verification, and platform improvement. Your data will not be sold to third parties for marketing purposes without your explicit consent. 9165 applies appropriate technical and organisational security measures to protect your personal information from unauthorised access or disclosure. You have the right to request access to the personal data we hold about you, and to request corrections where information is inaccurate. Any data-related queries or concerns may be directed to the support team, whose contact details are listed in the footer of this page. For full details of how your information is handled, please review the Privacy Policy.

6. Responsible Gaming

9165 is committed to promoting responsible gaming among all Filipino members and takes the welfare of its players seriously. The platform provides tools and resources to help you manage your entertainment activity, including the ability to set personal limits and access guidance on recognising problematic behaviour. All members are strongly encouraged to review the Responsible Gaming page before and during their use of the platform. If you believe your gaming activity is causing harm to yourself or others, please make use of the self-exclusion options available through your account settings or contact the support team for assistance. 9165 will never encourage a player to continue playing beyond their stated limits or use marketing communications to target players who have self-excluded. Responsible gaming is not just a regulatory requirement for us — it is a genuine platform value that shapes how we build features and communicate with our members. Support resources and professional referrals are available at any time through the Responsible Gaming page.

7. Limitation of Liability

9165 provides its platform on an "as available" basis and does not guarantee uninterrupted access to any service at all times. While we work to maintain consistent uptime and platform stability, temporary outages due to maintenance, technical issues, or circumstances outside our control may occur, and 9165 is not liable for losses arising from such interruptions. The platform is not responsible for any loss of data, funds, or opportunity resulting from your failure to follow account security best practices, including sharing your login credentials with third parties. 9165 does not accept liability for the actions of third-party payment providers, network operators, or any other external service that forms part of the transaction chain. To the maximum extent permitted by applicable Philippine law, 9165's total liability to any member in connection with use of the platform shall not exceed the net deposits made by that member in the thirty days preceding the claim. Nothing in these terms limits liability for fraud, wilful misconduct, or any matter that cannot be excluded by law.

8. Changes to These Terms

9165 reserves the right to update or amend these Terms and Conditions at any time to reflect changes in the platform, applicable laws in the Philippines, or operational requirements. When material changes are made, we will update the "Last updated" date at the top of this page and, where appropriate, notify active members through their registered contact details. Your continued use of the 9165 platform after any amendment constitutes your acceptance of the revised terms. If you do not agree with an updated version of these terms, you should stop using the platform and contact support to close your account. We encourage all members to review this page periodically so that they remain informed of any changes. Previous versions of the Terms and Conditions are not retained for public access, so it is your responsibility to review the current version at regular intervals. For any questions about these terms, please visit the FAQ page or contact the support team.

Frequently Asked Questions About These Terms

Quick answers to what Filipino players most often ask about using 9165 within the rules.

No. Each person is allowed to hold only one account on 9165. Creating multiple accounts — whether to claim bonuses multiple times or for any other reason — is a direct violation of these Terms and Conditions and may result in the suspension of all associated accounts. Any balances or rewards accumulated through a duplicate account will be forfeited. If you have accidentally created more than one account, contact the support team immediately to resolve the situation before any action is taken. The single-account rule exists to protect the fairness of the platform for all Filipino members and to comply with applicable identity verification requirements. Verified accounts in good standing have nothing to worry about — standard identity checks are a routine part of keeping the platform secure for everyone.

If you forget your username or password, you can use the account recovery options available on the Login page. Recovery typically requires access to the email address or mobile number registered to your account, so it is important to keep those details current at all times. 9165 support can assist with account recovery after verifying your identity through the standard verification process. For security reasons, support staff will never ask for your password directly — any such request should be treated as suspicious. Keeping your login credentials private and using a strong, unique password is the best way to protect your account. If you believe your account has been accessed without your authorisation, report it to support immediately so that protective measures can be applied. Full guidance on account access is available on the FAQ page.

The "Last updated" date at the top of this page will change whenever material amendments are made to the Terms and Conditions. For significant changes, 9165 will also attempt to notify active members through the contact information held on their account. However, it is ultimately your responsibility as a platform member to check this page periodically and stay informed of the current terms. Continuing to use 9165 after an update has been published means you accept the revised terms. If you have any questions about a specific change, the FAQ page is a good first point of reference, and the support team can provide further clarification if needed. We aim to make all updates clear and accessible so that every Filipino member understands exactly how the rules may have changed.

Yes. These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines. Any dispute arising from your use of the 9165 platform that cannot be resolved through direct communication with our support team shall be subject to the jurisdiction of the appropriate Philippine courts. 9165 operates with respect to the regulatory environment in the Philippines and expects all members to use the platform in compliance with local laws and regulations. If any provision of these terms is found to be unenforceable under Philippine law, the remaining provisions will continue to apply in full. Members located outside the Philippines who access the platform do so at their own initiative and are responsible for compliance with their local laws. The platform is designed and intended primarily for Filipino players, and its terms reflect that focus.

Questions or Ready to Get Started?

If you have questions about these terms, the FAQ page covers the most common queries in detail. When you are ready to join thousands of Filipino players already on the platform, registration is free and takes only a few minutes.